This day course, split over two afternoons, will enable partici­pants to have a greater understanding of what lies behind behaviour and how to deal with situations when they become challenging

The course will enable participants:

  • To consider how understanding what lies behind behaviours can inform our work when behaviour becomes challenging
  • To increase understanding of the processes involved in conflict and confrontation
  • To explore strategies for reducing and resolving conflict in the classroom
  • To develop strategies for managing confrontation when it arises