This course will explore how to lead a team and enable course participants to develop the necessary skills so they can fulfil the demands of their role.

During the session participants will:

  • consider the importance of active listening in successful communication
  • consider the challenges of giving feedback to colleagues and how to cope with difficult conversations
  • reflect on, explore and develop coaching skills to develop the skills of their team
  • gain confidence in practising these skills in a safe and supportive environment