Terms and Conditions

Carillon has the following delivery policy:

Products and services booked with Carillon will be delivered on the dates and at venues specified. A confirmation email will be sent upon booking to confirm the product or service has been purchased. It is the responsibility of the person booking the course to ensure all course participants receive the necessary information to ensure they can attend the training event.

Carillon reserves the right to cancel the product or service entirely or change the delivery date or venue if unforeseen circumstances arise. If a cancellation is applied to a product or service Carillon will provide a full refund. If a change needs to be made to a booking a full refund will be offered if the alternative arrangements do not suit the delegate or delegates.

Cancellation Policy (Non Members)

Full refund - if cancellation is made by email and acknowledgement sent by Carillon, 4 weeks prior to the course date (subject to Carillon not having a financial commitment to the training provider)

50% refund - if cancellation is made by email and acknowledgement sent by Carillon, 2 weeks prior to the course date (subject to Carillon not having a financial commitment to the training provider)

No refund - if cancellation is made less than two weeks prior to the course date

Cancellation Policy (Members)

No charge - if cancellation is made by email and acknowledgement sent by Carillon, 4 weeks prior to the course date (subject to Carillon not having already a financial commitment to the training provider)

50% charge - if cancellation is made by email and acknowledgement sent by Carillon,2 weeks prior to the course date (subject to Carillon not having already a financial commitment to the training provider)

Full course cost if cancellation is made less than two weeks prior to the course date

Where a course/training opportunity is assessed through portfolios etc. Members will be charged for the cost of the training if the delegate fails to reach the necessary criteria to receive the course award

Southend Education Trust accepts payments in Pounds Sterling (£)

 

DISCLAIMER

All material on this website is copyright of Carillon.

While Carillon uses its best endeavours to present up to date and accurate of information on this website, it:

  • does not warrant or guarantee the accuracy, reliability of legality of any of the information provided
  • expressly disclaims all or any warranties, express or implied, relating to this website, including in particular any warranties of merchantability or fitness for a particular purpose
  •  will not be liable to you under any circumstances whatsoever for any loss, damage or inconvenience or for any direct, indirect, consequential, punitive or special damages arising from your use of this service
  • reserves the right, at its discretion, from time to time to make changes to the information provided, to alter the nature of this service or to withdraw the service. You are therefore advised to check the information provided to you through this service. Any reliance that you place on the accuracy of that information is at your own sole risk.

Carillon accepts no responsibility for the content of any site to which a hypertext link from this website exists or to external sites over which it has no control.

Carillon is part of Southend Education Trust (A limited Company with Charitable Status) Registered in England and Wales 5093237, Registered Office: Charter House, 103-105 Leigh Road, Leigh-on-Sea, Essex SS9 1JL. Registered Charity Number 1105064